FAQs
SHOPPING INFORMATION
When purchasing multiple products in one order, shipping costs are worked out on a scaled basis.
- For the most items: Free
Please visit our Contact Us page.
Once you place your order, you will be given a period of 30 minutes during which you can modify or cancel it. However, once this time has passed, we will not accept any requests for cancelling the order, regardless of the reason.
Yes, we cannot obtain authorization for your payment and even if you do not meet any eligibility criteria set out in our terms and conditions.
We do not sell or rent your personal information, except in the event all or a part of our business is merged, sold or reorganized. You can visit our Privacy Policy page for more clarification.
- For the most items: 5-7 business days.
Please visit our Return & Refund page.
Cookies are small pieces of text sent as files to your computer by the website you are visiting. We use cookies to improve your shopping and browsing experience, and to allow the site to recognize you as you move from one page to another. Without cookies enabled, you will still be able to browse the site, but will not be able to take advantage of certain website features.
Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.
PAYMENT INFORMATION
All payments and transactions are handled by payment gateway : Stripe.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Once we issue your refund, it may take additional time for Payment gateway to make funds available in your account.